Delivery Information
Most orders are delivered on pallets via kerbside service, smaller items may be sent by courier. For kerbside deliveries:
- Road/driveway must be flat, level, and solid (tarmac or concrete).
- Pallet trucks cannot cross gravel, slopes, or broken ground.
- Access required for an 18T lorry.
- Deliveries Mon - Fri, 8am - 6pm, usually within 48 hours of dispatch.
- Samples recommended before ordering; returns accepted, but haulage costs apply, read our refunds & returns policy for more information.
Excluded postcodes: AB, DD, DG, EH, EX, GY, G, HS, IM, IV, JE, KW, KA, PA, PH, PO, PL, SA, TA, TD, TQ, TR, ZE, Isle of Wight.
View full shipping policy for more details.
